Find clear answers to common questions about SirchPlus services and processes.
Our headquarters and call center operations are based in Mumbai, India. We serve clients globally, primarily in the US and UK markets.
We specialize in Telecom, Healthcare (including Ayurveda), E-commerce, Real Estate, and Financial Services.
We use secure VPNs, encrypted CRMs, and strict biometric access controls to ensure your customer data is safe.
Yes, our collaborative teams work in shifts to provide 24/7 coverage, matching any time zone requirement.
Typically, we can set up a dedicated team or campaign within 1-2 weeks, depending on the training requirements.
All our agents are fluent in English with neutral accents. We conduct rigorous language training to ensure clarity.
We offer hourly rates, full-time equivalent (FTE) monthly fees, and performance-based models. See our Pricing page for more.
Absolutely. We provide access to call recordings and real-time listening tools for full transparency.